Detected or reource (h20180.www2hp.com) is not responding

[Que3]

Windows Network Diagnostics- Problems found

Your computer appears to be correctly configured, but the device. Detected or resource (h20180.www2.hp.com) is not responding.

My printed is not working. I have taken it to GreekSquad . Did not fix the problem. Some suggesting is to uninstall and then reinstall.

[The_Fossette]

@Que3,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the exact issue you are facing?
• Are you able to make a copy?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Ray06]

I have the same problem. problem just occured after printing some table tents. printer is saying printer jam or ink system error. checked both but no solution. have rebooted and still no results.

[praveen196]

@Ray06

Thank you for the update.

Please perform the hard reset and check for the issue.

1. Turn the printer on, if it is not already on. 

2. Wait until the printer is idle and silent before you continue. 

3. With the printer turned on, disconnect the power cord from the rear of the printer. 

4. Unplug the power cord from the wall outlet. 

5. Wait at least 60 seconds. 

6. Plug the power cord back into the wall outlet. 

7. Reconnect the power cord to the rear of the printer. 

8. Turn on the printer, if it does not automatically turn on. 

9. Wait until the printer is idle and silent before you proceed 

Have a nice day!!

[moon43]

Detected or reource (h20180.www2hp.com) is not responding HP photosmart plus

[praveen196]

@moon43 Welcome to HP Community!

Please provide the product number. 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

If you are using the same product number, have you performed the previous post troubleshooting steps?

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!
 

[kevint029]

cannot print, used trouble shooter  with this response  Detected or reource (h20180.www2hp.com) is not responding

[praveen196]

@kevint029 Welcome to HP Community!

Please provide the product number. So, that we can check and provide you appropriate solutions.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[Sherlyn76]

hpprinter7520 has a document hung in print que

[Sherlyn76]

Was trying to print a page of wallet size photos and it got hung up in the print que when I tried to cancel the document.