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HP Recommended
Deskjet 3755
Microsoft Windows 10 (64-bit)

After buying a large format printer and dealing with the constant issues on drivers for that, I thought how bad would it be to get a small desktop printer? I bought a HP Deskjet 3755 and it prints about 25 sheets a month. maybe. I have been on HP support EVERYTIME I need to print. How is this possible? How does HP even function as a company putting out crap like this?

 

I am on the Instant ink program, so they know how many pages I print. It IT IS ALWAYS a problem to print. I always have to call to print. NOW the machine is out of warranty a month and they want 50 bucks to fix a 30 buck machine? 

I am so tired of dealing with HP and their garbage drivers. who is going to fix this?  

 

 

2 REPLIES 2
HP Recommended

@russ14 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

HP Recommended

I answered the person that contacted me privately from HP. I will wait for a response.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.