cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
3 1 0 0
Message 1 of 4
116
Flag Post

Download driver

HP Recommended
HP deskjet 2600
iOS

I have had an email saying to update printer drivers, I have followed instructions but it won’t let me download, asks me to manually select operating system which is iOS, then it says drivers cannot be found. How would I tell if I have the up to date drivers? Thanks

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
15,836 15,831 1,071 1,254
Message 2 of 4
Flag Post
HP Recommended

@Linz3, Welcome to the HP Support Community!

 

If you are using an iOS device, there is no printer driver required. You may either use the HP Smart app to print or print using the AirPrint driver.

Click here to know how to print via AirPrint option. For HP Smart, click here.

 

Print a printer status report to check the firmware version.

 

Press and hold the Cancel button  for 3 seconds.

A Printer Status Report prints.

Click here to know different methods of updating printer firmware if required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Author
New member
3 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi it is IOS what I usually use, I ran a printer status report & firmware version is TJP1FN2021BR.

 

Thanks

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
7,279 7,245 469 520
Message 4 of 4
Flag Post
HP Recommended

Have you tried printing using the HP Smart?

 

Do you receive any error while printing?

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation