• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-14-2020 03:00 PM

HP Recommended
Product: HP deskjet 2600
Operating System: iOS

I have had an email saying to update printer drivers, I have followed instructions but it won’t let me download, asks me to manually select operating system which is iOS, then it says drivers cannot be found. How would I tell if I have the up to date drivers? Thanks

Category:
3 REPLIES 3

‎10-17-2020 06:43 AM

HP Recommended

@Linz3, Welcome to the HP Support Community!

 

If you are using an iOS device, there is no printer driver required. You may either use the HP Smart app to print or print using the AirPrint driver.

Click here to know how to print via AirPrint option. For HP Smart, click here.

 

Print a printer status report to check the firmware version.

 

Press and hold the Cancel button  for 3 seconds.

A Printer Status Report prints.

Click here to know different methods of updating printer firmware if required.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎10-17-2020 04:49 PM

HP Recommended

Hi it is IOS what I usually use, I ran a printer status report & firmware version is TJP1FN2021BR.

 

Thanks

Was this reply helpful? Yes No

‎10-18-2020 08:25 AM

HP Recommended

Have you tried printing using the HP Smart?

 

Do you receive any error while printing?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.