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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended
HP Deskjet F340 All-in-One Printer
Microsoft Windows 10 (64-bit)

I went online to get the driver from the website and it just gives me an installer to detect my device to give me a standard driver. My printer is an all-in-one scanner, printer, copier. I had no issues with the old driver that you used to have on here but you deleted it. This new driver only activates my printer and not my scanner. It says driver not found. Please fix this as it is super annoying and I need to use my scanner for important documents. This is a major inconvenience. Before you mention to upgrade my printer, I have no issues with this one. Until it breaks down why bother buying something that does the same thing? It works just as well as the newer ones. Ink is still available for it and I will continue to use it.

1 REPLY 1
HP Recommended

Hi @mellymel7787 

Please try the driver download from the next link,

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

BADGE_VERSION_7_ferRX.pngdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.