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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
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- Printer Setup, Software & Drivers
- Re: Driver for HP color laserjet 5550n, product Q3714A, seri...
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07-12-2024
03:04 AM
- last edited on
07-12-2024
03:08 PM
by
RodrigoB
Suddenly driver not available propably caused some windows 10 automatic update. Cannot find driver from HP support.
Solved! Go to Solution.
Accepted Solutions
07-14-2024 08:46 AM
HI @Pepu1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To find a driver for your HP Color LaserJet 5550n, you can try the following steps:
1. Use HP's Official Support Page
- Visit the HP Support website.
- Enter your printer model (HP Color LaserJet 5550n) in the search bar.
- Navigate to the "Drivers & Software" section and check for available drivers for Windows 10.
2. Use Windows Update
Sometimes, Windows can automatically find a compatible driver:
- Go to Settings > Update & Security > Windows Update.
- Click on Check for updates to see if Windows can find a driver for your printer.
3. Use the HP Universal Print Driver
You can try installing the HP Universal Print Driver, which is compatible with many HP printers:
- Download the HP Universal Print Driver from the HP website.
4. Install via Device Manager
- Right-click on the Start button and select Device Manager.
- Find your printer under "Printers" or "Other devices."
- Right-click and select Update driver. Choose Search automatically for updated driver software.
5. Try Compatibility Mode
If you find an older driver:
- Download it and right-click on the setup file.
- Select Properties > Compatibility and check Run this program in compatibility mode for Windows 7 or 8.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Rachel571
I am an HP Employee
07-14-2024 08:46 AM
HI @Pepu1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To find a driver for your HP Color LaserJet 5550n, you can try the following steps:
1. Use HP's Official Support Page
- Visit the HP Support website.
- Enter your printer model (HP Color LaserJet 5550n) in the search bar.
- Navigate to the "Drivers & Software" section and check for available drivers for Windows 10.
2. Use Windows Update
Sometimes, Windows can automatically find a compatible driver:
- Go to Settings > Update & Security > Windows Update.
- Click on Check for updates to see if Windows can find a driver for your printer.
3. Use the HP Universal Print Driver
You can try installing the HP Universal Print Driver, which is compatible with many HP printers:
- Download the HP Universal Print Driver from the HP website.
4. Install via Device Manager
- Right-click on the Start button and select Device Manager.
- Find your printer under "Printers" or "Other devices."
- Right-click and select Update driver. Choose Search automatically for updated driver software.
5. Try Compatibility Mode
If you find an older driver:
- Download it and right-click on the setup file.
- Select Properties > Compatibility and check Run this program in compatibility mode for Windows 7 or 8.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Rachel571
I am an HP Employee
07-15-2024 01:08 AM
Answer was helpfull and I got the printer work what's great. However referring to item 1 I tried that earlier and was suprised that HP did'nt recognise printer despite given product number and serial number. After trying windows update the printer suddenly was alive.
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