• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Office Jet 8015e
Microsoft Windows 11

How to insert correct password

1 REPLY 1
HP Recommended

Hi @Bobby3591,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding setting up your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

To finish the setup of your HP OfficeJet 8015e, you need to enter the correct password at the designated step in the installation process. Here are some instructions that might help:

Check the Prompt: Ensure you are at the correct stage in the setup where the system asks for a password.

Wireless Network Password: If you are setting up the wireless connection, the password you need is likely your Wi-Fi network password. This is typically located on your router if you haven't changed it.

Administrator Password: If the setup is asking for an administrator password, this would be the password of the computer's administrator account if you are making changes to the system settings.

Printer PIN: In certain cases, if the printer was previously installed and PIN-protected, you may need this specific printer PIN. If you don't have it, you could reset the printer to factory settings and try setting it up again.

If you are still having issues entering the correct password, ensure you are connected to the correct network, and double-check the credentials you are using. If necessary, refer to any setup guides or documentation provided with your printer.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.