Error code C8190014

[ikimyonsoo]

Hi My offjet pro 8210 gives off the error code C8190014, and I was not able to get rid of it after trying to power code off from both the wall and the printer for 60 s and turn it on. Error code stays there forever no matter how many times I tried and the ink carriage doesn’t move at all when I open it. I really need it to work. What do I do? Do I need to call a service person at home? 

[BeemerBiker]

Since the carriage is physically stuck on one side, it may be mechanically jammed by debris or locked out of its home position.[ref_2]

• With the printer completely unplugged, open the ink cartridge access door.

• Look inside with a flashlight for any hidden torn paper scraps, dislodged plastics, or packing material.[ref_1, ref_2]

• Gently apply physical force: Carefully use your hand to push the ink carriage assembly toward the center of the printer track. Note: The carriage is already malfunctioning and locked; if it is jammed on its service station/latch, it requires manual assistance to break free.[ref_2]

• If you can slide it to the center, remove the ink cartridges, check the metal electrical contacts for ink buildup, wipe them down with a lint-free cloth, and securely re-seat them.[ref_1]

You cauld also try a firmware reflash 

If you hear grinding noises when powering up then please take it in for service.

Click here to check warranty
You can also contact the closest authorized service center
If you have (or get) a service order number you can check for status here.

How to contact an HP agent:

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Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.
If your HP product is out of warranty you can extend your PC coverage with HP Care Packs as described here.

Let me know what you find out.