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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Error code OW_4XX_OWSWSOOOO1

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09-21-2024 12:05 PM
I am trying to set up my printer and i keep running into the same error
Error code OW_4XX_OWSWSOOOO1
09-23-2024 06:57 AM
Hi @Cathy-Olaj,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code OW_4XX_OWSWSOOOO1 on your HP printer typically relates to a connectivity or configuration issue during the setup process. Here are some steps you can try to resolve it.
- Check Connections: Ensure all cables are securely connected. If you're using a wireless connection, make sure the printer is connected to the same Wi-Fi network as your computer or device.
- Restart Devices: Power off your printer, computer, and router. Wait a minute, then power them back on.
- Update Firmware: Check if there are any firmware updates available for your printer. You can do this through the HP Smart app or the HP website.
- Reset Network Settings: If you're using a wireless connection, consider resetting the network settings on your printer. Refer to your printer's manual for instructions on how to do this.
- Reinstall Printer Software: Uninstall any existing printer software on your computer and reinstall it using the latest version from the HP website.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator