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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
stefanoes
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Solved!

FIRMWARE UPDATE- PRINTER

HP Recommended
ENVY 6220
Microsoft Windows 10 (64-bit)

Have installed the firmware update as requested by HP advise. I was obliged to stop the veirification on the printer because was going on for too long. Now I am not sure whether the update has been correctly installed or notùOn the printer the firmware appears to be:

PALMINPPHN003.1925A.00

hELP THANKS

3 REPLIES 3
Betty0610
HP Support Agent
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@stefanoes

 

Welcome to the HP Support Community.

 

This is still the old firmware version.

 

Please update the firmware from here: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

stefanoes
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Thank you very much.

Have a Merry Xmas

Stefano

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Betty0610
HP Support Agent
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I'm glad to hear that and you're most welcome. Merry Christmas! Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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