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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- FIRMWARE UPDATE- PRINTER
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12-08-2020 07:24 AM
Have installed the firmware update as requested by HP advise. I was obliged to stop the veirification on the printer because was going on for too long. Now I am not sure whether the update has been correctly installed or notùOn the printer the firmware appears to be:
PALMINPPHN003.1925A.00
hELP THANKS
Solved! Go to Solution.
Accepted Solutions
12-18-2020 09:24 AM
Welcome to the HP Support Community.
This is still the old firmware version.
Please update the firmware from here: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
12-18-2020 09:24 AM
Welcome to the HP Support Community.
This is still the old firmware version.
Please update the firmware from here: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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