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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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New member
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Message 1 of 4
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Flag Post

Solved!

FIRMWARE UPDATE- PRINTER

HP Recommended
ENVY 6220
Microsoft Windows 10 (64-bit)

Have installed the firmware update as requested by HP advise. I was obliged to stop the veirification on the printer because was going on for too long. Now I am not sure whether the update has been correctly installed or notùOn the printer the firmware appears to be:

PALMINPPHN003.1925A.00

hELP THANKS

3 REPLIES 3
HP Support Agent
HP Support Agent
13,093 13,078 701 533
Message 2 of 4
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HP Recommended

@stefanoes

 

Welcome to the HP Support Community.

 

This is still the old firmware version.

 

Please update the firmware from here: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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New member
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Message 3 of 4
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HP Recommended

Thank you very much.

Have a Merry Xmas

Stefano

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HP Support Agent
HP Support Agent
13,093 13,078 701 533
Message 4 of 4
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HP Recommended

I'm glad to hear that and you're most welcome. Merry Christmas! Do get back to us in the future for further assistance.

 

Have a nice day!:)


I am an HP Employee

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