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‎03-15-2021 10:01 AM

HP Recommended
Product: HP Officejet PRO 9015e

How do you reset to factory an HP Officejet PRO 9015e

19 people had the same question
1 REPLY 1

‎03-18-2021 02:25 PM

HP Recommended

@TKF59

 

Welcome to the HP Support Community.

 

Here are the steps:

 

To restore the printer to the original factory defaults 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored. 5. Touch Continue.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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