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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: False page count on the HP end.

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03-16-2022 11:53 AM
We started off with a 50 page plan with the instant ink. We don't print a lot most of the time, low usage. After 3 days HP's count was over 200 pages and climbing fast. Hours chasing customer support with robots, did not solve this. We thought about just switching to an HP ink purchase from Amazon, and try that...except for significant reports of printer calling for more ink when the cartridges are still half full. ( We previously went through this with Epson cartridges on the previous printer, ...we'd.just install new cartridges ( Epson) and the printer would stop printing all together 2 weeks later...when they began to get low.. ) Anyone else have a page count issue with HP after just signing up.? Seems like a scam to me ...this instant Ink bit.
03-19-2022 08:53 AM
@printer050, Welcome to the HP Support Community! I’m here to help.
I see that you have concerns related to Instant Ink page count.
To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Let me know how it goes.
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Have a great day!
KUMAR0307
I am an HP Employee