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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Firmware downgrade

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03-02-2020 10:04 AM
SUCCESS!!!!
After my 8710 went through an automatic "upgrade" (this feature is now turned off) my non-HP cartridges would no longer work. I have a large supply of 3rd party cartridges on hand and have been very pleased with the quality. After reading a lot of posts, I concluded that the reversal of the firmware was impossible, so I started to trash the printer and cartridges and buy a Non-HP brand. But since I have used HP printers for the last 20 years, I searched some more. I found this post and gave it a try. I took a few hours to get every thing right - making sure all files were in the correct directory (file not found error), missing the "rfu" ext on the file name, and including the port (9100 in my case worked). I used the Cmd line version of Ncap. I kept getting timeout msgs, then changed time parameter to 10. Then I kept getting the message "transfer rejected by the host", corrected this by adding the 9100 port parameter. I changed some cartridges to get rid of the no-hp message, but then got cartridge depleted msg since the only HP cartridges I had were empty ones. Then the ftp didn 't give an error, just seemed to hang. Finally out of frustration I hit the power button to turn the thing off and give up. A green display screen suddenly popped up on the printer with 5 steps and a load file progress slide. Took a few minutes, then the printer rebooted. I put my new 3rd party cartridges back in and they worked. A look at the printer info showed firmware version of 1834A (old) not the new 1928 version. Printer is back in business. Thanks DamonNorris . Hope this helps someone. Bottom line - FIRMWARE REVERSAL IS POSSIBLE.
04-03-2020
02:30 PM
- last edited on
05-11-2020
02:14 PM
by
kevin-t
Hi all, I couldn't find the firmware needed in the FTP link provided on page 1, however I found old firmware for my device on this ink website, and it's a simple one click install to downgrade the firmware. Worked on my HP Officejet Pro 6968.
HP 902XL Printers
HP 952XL Printers
After downgrading, make sure you disable auto-update checks!