-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Forgot password to connect to Wifi

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
11-16-2023 12:33 PM
Hi @ ChickyB,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you've forgotten the Wi-Fi password for your HP DeskJet 3637 All-In-One Printer and don't have the software or box, you can still try the following steps to connect it to a new Wi-Fi network:
- Reset the Network Settings:
- On the printer's control panel, navigate to the Wireless or Network settings.
- Look for an option to reset the network settings or restore defaults. This will often clear any saved Wi-Fi information, including passwords.
- After resetting, follow the on-screen instructions to set up the wireless connection again.
- WPS (Wi-Fi Protected Setup):
- If your new modem supports WPS, you can use this feature to connect your printer without entering the Wi-Fi password.
- Press the WPS button on your modem/router.
- On your printer, find the WPS button or option in the wireless settings. Press it, and it should connect to the Wi-Fi network automatically.
- Direct USB Connection:
- If the wireless setup is proving challenging, you can connect the printer to your computer using a USB cable.
- Install the necessary printer drivers on your computer. You might need to download them from the HP website.
- During the installation process, you should have the option to connect the printer using a USB cable. Follow the on-screen instructions.
- HP Smart App:
- Download and install the HP Smart app on your smartphone or tablet.
- Follow the app's instructions to set up the printer. It might provide an option to connect the printer to Wi-Fi.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee.
A_Gayathri
HP Support Community Administrator.
Recommendations
Question | Author | Posted | |
---|---|---|---|
05-20-2021 03:54 PM | |||
08-04-2024 01:33 PM | |||
11-02-2020 02:49 PM | |||
07-22-2024 01:26 AM | |||
06-11-2024 07:37 PM | |||
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.