Full factory reset HP LaserJet MFP M28-M31

[trapp46]

Hello again seems I didn't receive  the private message or I don't have the privileges to access the private message 

[Law90056]

Hi can you also private message me with the solution to reset? I just subscribed for a new LAN and can’t use the printer which was based on old LAN. 

[Kumar0307]

@Law90056, Welcome to the HP Support Community!

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[LettError]

Please I also need to reset the 

HP LaserJet MFP M28w

after changing wifi networks. I don't understand why this information is so difficult to share. Help. 

[Kumar0307]

@LettError, Welcome to the HP Support Community!

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Keep me posted for any other assistance

[LettError]

Hi - that link only gives me:

"""You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Return to my original page"""

Thanks.

[Deanjain]

Please help me with the factory reset of my HP LaserJet MFPM 28 thank you

[Kumar0307]

@Deanjain, Welcome to the HP Support Community!

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[SidVLADiK]

HP M28A, I received the "hp rbx-load" device, what can I do with this so that the device is normally detected by the computer?   using a computer I can't reset the settings in any way. need a hard reset ...

[Caroline251]

I have the same problem. Help please !