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‎03-16-2021 06:48 AM

HP Recommended

Hi, I have the same problem, can you please help me reset my Printer:  HP LaserJet MFP M28a?

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‎03-16-2021 06:53 AM

HP Recommended

They don't answer, I have been waiting...

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‎03-16-2021 06:55 AM

HP Recommended

Guess who is going to go buy a new printer and it will not be Hp anything...

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‎03-17-2021 03:10 AM

HP Recommended

 

Hi, I have the same problem, can you please help me reset my Printer:  HP LaserJet MFP M28a?

 

 

I received the "hp rbx-load" device, what can I do with this so that the device is normally detected by the computer?   using a computer I can't reset the settings in any way. need a hard reset ...

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‎03-18-2021 04:02 AM

HP Recommended

@mescal, @jonathanscic, @Penny40, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎03-18-2021 10:44 AM

HP Recommended

Hello, I am not seeing a blue envelops next to my profile - please resend. Thank you. 

38812269-E162-4D61-9D6E-922CF7FCF3B9.png

 

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‎03-19-2021 01:51 PM

HP Recommended

I have a problem with scanner of MFP M28a. When I scan from pc all works perfectly but when I try to make a copy directly from the printer, the scanner only scan a part of the A4 and not the full page. How can I solve this?

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‎03-20-2021 10:35 AM

HP Recommended

Hello i need to reset my printer too. I have mfp m28w,  Error: blinking power and hp logo. Pelase help.

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‎03-21-2021 11:34 PM

HP Recommended

@captainmego, @PaoloC81, @bocian215

 

Kindly check your inbox now. I have sent the reset instructions that may resolve the issue with the printer.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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‎03-24-2021 12:54 PM

HP Recommended

I also need this reset instruction. I cannot believe how difficult you are making this. You have essentially made changing your home wifi password a non-end-user task. Incredible!

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