H pool Smart not working and won’t let me uninstall

[NormFrees]

Hp. Smart stopped working. Opens and immediately closes.  Suggestions on fixing all day start HP smart but that isn’t possible. Have tried uninstalling through Apps and thru control panel. Won’t uninstall

[Dragon-Fur]

@NormFrees 

Welcome to the HP Community Forum.

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IF for Windows,

IF not already done,

IF using HP Smart application and that app is stuck / hung / broken,

Try steps in order...

Note: 

It's possible that the "Restart everything" will fix it,

It is also possible that the Reset of the app -- even if it does not fix the problem, will kick the setup free so the application can be uninstalled from Apps > Installed apps so a new copy of the application can be installed from the Store.

Try / Consider

Start,

Check / Run Windows Updates > Install any pending updates

Next,

Restart everything, including the router that controls your network.

Open and Check HP Smart

If the HP Smart opens but does not work or hangs partly open > Close the HP Smart App.

If you cannot stop HP Smart, Restart the computer and log in > Do not restart HP Smart yet.

No Joy?

Reset HP Smart Application - Windows

Next,

Reset the HP Smart application - This action removes the app data.

Windows 10 -

Settings > Apps > Apps and Features

Windows 11 - 

Settings > Apps > Installed Apps

Search and Find HP Smart in the apps list

Open Advanced options > Reset the app

Restart the computer and log in

Open HP Smart > Sign in > Add Printer(s)

HP_Smart_Win_Apps-and-Features_ Reset_4

If the app Reset does not work by itself,

Next,

Uninstall the HP Smart App from Settings > Apps > Apps and Features / Installed Apps

Restart the computer and log in

“Get” a new copy of the HP Smart application from the Microsoft Store

Open HP Smart > Sign in > Add Printer(s)

==============================================

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

  HP OfficeJet Pro 7740 Wide Format All-in-One Printer series

OR

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