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HP Recommended
Microsoft Windows 10 (64-bit)

I PURCHASED THIS  HP 6 MONTHS AGO. I DECIDED TO TRY & REUSE IT AGAIN TO NO AVAIL. SO BEFORE I USE IT IN MY FIREPLACE FOR FIREWOOD I THOUGHT I MIGHT REACH OUT & SEE IF THERE WAS ANYONE WHO COULD ASSIST ME WITH THIS PROBLEM. I WOULD GREATLY APPRECIATE THE HELP. IF NOT IM JUST GOING TO SHOOT IT & THEN BURN IT. ONCE AGAIN I APPRECIATE ANY HELP. PLEASE REPLY TO EMAIL ADDRESS BELOW.

 

1 REPLY 1
HP Recommended

@CAJUN1021

Thank you for posting on HP Support Community.

 

I'd like to help!

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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