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HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

I have been trying to set up my Hp4150 all in one printer.

It will not install

I have windows 10 , when connecting the computer goes through the process when finish it will say  printer, driver, copier not available.

 I have downloaded your Hp printer Dr after the process it will diagnose as that the software is not install and is a start over loop.

I have research and to no avail cannot install at all.

Best regards,

 

4 REPLIES 4
HP Recommended

I think you are supposed to install HP SMART and let it install the printer for you.

 

Russ Hodes
HP Recommended

I have. Hp smart does not find it. it only shows briefly when plugging usb cable. 

 then it goes through the installing part only to say driver not found under printers and scanners

 

HP Recommended

If it's a wireless printer, the HP SMART instructions I read said to unplug the USB cable.

 

If your computer cannot find the printer when it is wireless, then I think your printer is broken, or at least the WiFi card on the printer.

 

The wireless cards on some printers can be replaced, but it would probably be more economical to replace it.

 

 

 

 

Russ Hodes
HP Recommended

I just pulled up the manual and under Troubleshooting, the recommend you run HP Uninstall and remove all the drivers and then reinstall it.

 

I though it was a wireless printer, but it doesn't look like it is.

The 4152 and 4255 are wireless, but not the 4150.

 

But, if I recall, the HP Setup Manual tell you to install them with the USB cable disconnected at first on Windows (Step 14a). Install HP Photosmart from the Green CD and run setup. 

 

Then you can connect the USB cable (step 14b).

 

I have had trouble with the 4155 on a brand new laptop.  Nothing about the instructions seemed to work until I ran HP UNINSTALL and rebooted.  I think the computer sees the printer and tries to assign a best guess printer driver.  I'm pretty sure HP tells you to install the printer S/W first and then plug in the USB cable.

 

 

if that's the case, the only way to set it up is with the USB cable.

Russ Hodes
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