HP 8600 Pro Firmware update not applicable

[YukkaPl]

Hello,

my problem is exactly the same like in this thread: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-8600-Pro-Firmware-update-not-applica...

Best reagrds,
Jan

[zoey7886]

@YukkaPl, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP 8600 Pro Firmware update!

We're thrilled to have the opportunity to assist you and provide a solution. 

If you're seeing the "Firmware update not applicable" message for your HP OfficeJet Pro 8600, please try downloading the latest firmware directly from our official support page here:

👉 HP 8600 Firmware Download

Make sure the printer is connected via USB and not over the network during the update, and that it’s not in sleep mode. Let us know how it goes or if you need help with the steps. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,

[UIGDxTXZs6dJXtF]

Just a remark that the "Firmware not applicable" for firmware updates is a huge issue for the OfficeJet 8600 printers and HP didn't provided any solution so far. I had collected a huge amount of links to existing threads and what i did (e.g. the previous suggestion to download the firmware from the HP didn't helped) here without a solution so far:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Resurrection-Officejet-Pro-8600-N911g-f...

[UIGDxTXZs6dJXtF]

Btw. i think this one can't be solved by a user or any HP support, this needs to be fixed by HP to provide either a working firmware or by removing the wrong firmware from the download page if it is not applicable to the printer.

[YukkaPl]

Hello,

connecting via USB does not help - issue is exactly the same. I tried restarting printer & computer a few times, but with no effect.

[zoey7886]

@YukkaPl, Welcome to the HP Support Community! 

We're here to help you tackle that HP 8600 Pro Firmware update! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,