HP Color Laser MFP 178/179 : problem with firmware v.3.82.01.17, dec 10, 2024

[Armin73]

Now you can download the V3.82.01.16 Firmware official from HP Support Page 😊

It seems that HP has withdrawn version v.3.82.01.17

[Ilja_P]

Finally! It means we did everything right! 🙂

Thank you HP community, you're great!

[ferRX]

Thank you very much @JMichelG 

Merci beaucoup 😊

I think HP already fix it and posted again the V.16 firmware.

https://ftp.hp.com/pub/softlib/software13/printers/MFP170/HP_Color_Laser_MFP170_Series_V3.82.01.16.z...

https://support.hp.com/fr-fr/drivers/swdetails/hp-color-laser-mfp-170-printer-series/model/24494366/...

joyeuses fêtes de Noël

Great 😊, nice to know that worked !

Happy holidays !

ferRX..,.,.,

[tntforce2611]

Hello 

Thanks to your advice very much. I resolved my problem.

Kind Regards.

Tino.

[giuseppe198814]

hi daniel, do you have solved this problem?? i have the same issue! i am italian boy....can you help me by feeling me? my phone number is +393498609280

[giuseppe198814]

good morning, i was able to put the printer in image mode, but the update doesn't start to work. can you help me? i have had the printer for 2 months that doesn't work

[JMichelG]

Hello Giuseppe,

If you follow the step by step procedure on page 1 of this dicussion, it would work for you as it worked for almost anybody who had the v17 firmware.

If it doesn't work, on what step are you blocked ?

Cheers

JMichel

[JMichelG]

Hello Giuseppe,

Before doing anything, your firmware file has to be ready to send to the printer in the file explorer.

As nixahn said (on page 2)

"when you go into 'wait image' mode, the printer will move on to initialization fairly quickly afterwards ( a minute or so). Therefore, to succeed in uploading the v16 firmware you need to execute the dump quickly"

Execute step 7

7. In windows explorer, click and drag [firmware].hd on top of usblist2.exe and release the button of the mouse

Hopefully the procedure will go on.

If not, keep on trying, finally, it will work

Don't give, try try and try

Good luck

JMichel

[giuseppe198814]

I cannot download firmware 17. Could you please send me the link? I don' founded Everything is becoming a nightmare

[JMichelG]

Hello Giuseppe

You don't have to download firmware v17, that's the one that blocks everything

You have to get v16 from HP (they put it back on support page) and follow the procedure on page 1 if you happened to execute firmware v17 on your printer and the printer is blocked (restart and restart and so on)

Cheers

JMichel