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Microsoft Windows 10 (64-bit)

Hello all, I lost my credentials for the EWS login. I search also a way for factory reset but couldn`t manage.

 

Please help

1 REPLY 1
HP Recommended

Hi,

Print a Network Configuration Report and try using the WPS PIN number as the password (among with admin as the user - all lower-case):

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laser-Printers-locate-EWS-Administrator-Pas...

 

Please let me know if that may help,

Shlomi



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