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Microsoft Windows 10 (64-bit)

I have a M182nw Printer with a Security Password set on the console. The previous admin never shared the password. How do I do a factory reset on this type of printer? The system reset is also password protected so there is no way to choose that option. Thanks in advance. 

1 REPLY 1
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Hi @SapSecurity

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.

 

I see that you wanted to restore the factory-set defaults on your HP Color LaserJet Pro MFP M182nw.

 

Please follow the steps listed below:

1. On the printer control panel, press the Setup button(icon of a wrench)
2. Open the Service menu.
3. Select Restore Defaults.
The printer automatically restarts.

 

Let me know if this helps.
Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rainbow23 - HP Support.
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