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HP Recommended
HP DeskJet 2752e All-in-One Printer
Microsoft Windows 10 (64-bit)

I recently purchased this printer and performed the initial setup...or so I thought. I used the PIN located on the side of the printer to setup. I come back a week later and the device is indicating a CUSTOM pin was set. I have no idea and the PIN on the side is no longer working. 

 

Is there a way to Factory Reset the printer and clear that PIN? My device has no warranty if that matters,

3 REPLIES 3
HP Recommended

Hi @Semaj_M ,

 

Follow steps from the next video:

https://www.youtube.com/watch?v=y6lQpmYFBps&ab_channel=CopyPrintScan

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thanks for your reply. I located this video prior to posting and followed the steps without success. Unfortunately the wifi setup did not reset the PIN. 

HP Recommended

Hi @Semaj_M ,

 

Ok, then try to get the PIN with the steps in next video:

https://www.youtube.com/watch?v=Y-HEkddTDxc&ab_channel=CopyPrintScan

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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