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Locked

‎09-02-2023 02:24 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

My 93 year old sister-in-law has an HP Deskjet 712C.  She had it hooked up to her desktop computer which died.  I am trying to connect her printer to the laptop she got.  We were not able to save the printer driver from the desktop and I discovered that the printer driver for that printer is no longer available from HP.  Is there anyone who has this printer who would be willing to copy the printer driver and send it to me?  i realize that the easiest solution is to buy a new printer, but she is frugal and has brand new black and color cartridges and doesn't want to throw them away!

Category:
1 REPLY 1

‎09-04-2023 10:27 AM

HP Recommended

@MarilynSC

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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