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‎02-04-2022 12:48 PM

HP Recommended

This is what I found in the printer properties:

Tom_needs_help_0-1644003936563.png

Tom_needs_help_2-1644004036627.png

 

I deleted the duplicated TCP/IP Port and selected the other one for 192.168.178.29...

But printing still fails...

I switched back to the IPP Port.

But printing still fails...

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‎02-11-2022 04:28 AM

HP Recommended

I recommend you to contact the HP Support Team regarding this as they can remotely access your Computer and help you faster.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎02-21-2022 02:19 PM

HP Recommended

According to the support the most likely cause is the local Bitdefender Firewall which is known for issues of that kind.

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