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- HP Neverstop 1200 - device is on network, but can't add as a...

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05-23-2024 08:06 PM
I have an HP Neverstop Laser MFP 1202w. It is on my wireless network. I can verify because I can reach the IP address at 192.168.3.36 through a web browser.
I cannot get the drivers installed. The HP Smart software installed through the windows store or as a downloadable .exe searches my network and doesn't find the printer. I manually add the IP address, and it searches the network again but can't find the device. It continues doing this loop forever.
"Driver unavailable"
Setup over wifi (remember, I can ping the IP)
Found a raspberry pi, but not the printer. I check to add printer manually.
It is already connected to my network; check the box.
Add based on IP address (remember, I can access the web interface over this IP address)
Process starts over again
back to adding ip address
infinite loop continues
process continues in loop forever