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‎09-22-2022 08:34 AM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 11

Is everybody else having trouble printing after the September 2022 Windows 11 patch?  Is there a solution other than a new printer or different Windows OS?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-28-2022 06:17 AM

HP Recommended

Hi @gdschreiber


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printing issues with your HP OfficeJet Pro 9015 All-In-One Printer after Windows 11 update.

  

Please download and install the firmware update on the computer connected to the printer from this Link 


You may also refer to this document to know how to update the firmware.

 

Let me know if this works.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎09-28-2022 06:17 AM

HP Recommended

Hi @gdschreiber


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printing issues with your HP OfficeJet Pro 9015 All-In-One Printer after Windows 11 update.

  

Please download and install the firmware update on the computer connected to the printer from this Link 


You may also refer to this document to know how to update the firmware.

 

Let me know if this works.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
1 person found this reply helpful
Was this reply helpful? Yes No

‎09-29-2022 03:40 PM

HP Recommended

Thank you very much!  You solved my problem.  You are my hero!

Was this reply helpful? Yes No

‎10-01-2022 06:42 AM

HP Recommended

Hi @gdschreiber

 

That's great! Happy to hear that.

If you need further assistance, feel free to reach out to us and we will be more than happy to help you.

 

Take care and have a great day ahead!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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