HP Print and scan doctor asks for administrator permission

[H-P-Fritz]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

Original topic URL: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Print-and-scan-doctor-asks-for-admin... 

Yes, I have the same problem. Since a few days.

And sorry, dear HP-Supporter, it is not a queston of the printer. 

There is the problem on different computers with a lot of printers  (all HP).

The print and scan doctor program asks for administrator. Even i am one. 

[sandytechy20]

@H-P-Fritz

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[H-P-Fritz]

there a are a lot of other posts for the same problem.

Have a look at

HP print and scan doctor refuses my administrator permission... - Page 2 - HP Support Community - 81... 

there are 30 or more posts.

Good luck. 

And hello HP, please solve it.

[H-P-Fritz]

There a are a lot of other posts for the same problem.

Have a look at

HP print and scan doctor refuses my administrator permission... - Page 2 - HP Support Community - 81... 

there are 30 or more posts.

Good luck. 

And hello HP, please solve it.

[H-P-Fritz]

now, the new version 5.6.2.008 works.

[H-P-Fritz · Accepted solution]

the new version 5.6.2.008 works