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HP - Printer - 20.80.3.9568 does not install!

1 REPLY 1
HP Recommended

Hi @ben453,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If you're having trouble installing the HP printer driver version 20.80.3.9568, here are some steps you can take to troubleshoot the issue.

 

  • Check Compatibility: Ensure that the driver version you're trying to install is compatible with your printer model and operating system. Sometimes specific drivers are only compatible with certain models or OS versions.
  • Uninstall Previous Drivers: If you have an older version of the driver installed, it might conflict with the new one. Uninstall any existing HP printer drivers from your computer before attempting a new installation.
  • Download the Latest Driver: Go to the HP Support website and download the latest driver for your printer model. Sometimes, the latest version might resolve issues related to earlier versions.
  • Run the Installer as Administrator: Right-click on the driver installer file and select "Run as administrator." This can help bypass permissions issues that might prevent installation.
  • Check for OS Updates: Make sure your operating system is up to date, as updates can sometimes resolve compatibility issues with new software.
  • Disable Antivirus/Firewall Temporarily: Sometimes security software can interfere with the installation process. Try disabling your antivirus or firewall temporarily during the installation, but remember to enable it again afterward.
  • Use HP Smart App: Try installing the printer using the HP Smart app, which can sometimes simplify the installation process and automatically find the right driver for your printer.
  • Check for Error Messages: If you receive any error messages during the installation, take note of them.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.