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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP Smart App for windows server 2016

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06-23-2022 04:49 AM
Dear Team,
I'm trying to install HP Smart App on Windows Server 2016 but because of Discontinue of Microsoft Store by Microsoft; I am not able to Install HP Smart even from Microsoft Online. Please Send me link to Independent Download HP Smart.
06-23-2022 07:30 AM
Welcome to the HP User Community.
@Sonai_Infra wrote:Dear Team,
I'm trying to install HP Smart App on Windows Server 2016 but because of Discontinue of Microsoft Store by Microsoft;
I am not able to Install HP Smart even from Microsoft Online.
Please Send me link to Independent Download HP Smart.
Not sure what to make of "Discontinue of Microsoft Store" - maybe it is a regional thing. ?
There is no independent download.
Answer:
HP Smart won't run on Windows Server 2016.
What?
You need a supported printer and a version of Windows 10 or Windows 11 for this application.
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> Open and Read >>> HP printer setup (HP Smart app)
NOTES:
- Read FAQ > What are the requirements to set up a printer using the HP Smart app?
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different browser – assign that browser as the Default. (Note: Chrome not working? Use / Assign a different default browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
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