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Goldilox
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Message 1 of 4
250
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Solved!

HP Smart App vs Installation Software

HP Recommended
HP OfficeJet Pro 9010 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have been using  9010 officejet printer with Smart App.

Support Assistance says now ready to download and install Installation Software 49.11.4679.2245

(Latest version on HP website is 49.11.4644??)

I have no software on PC other than the Smart App and Support software.

1) What does this large 200mB+ software do?

2) Do I need it

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Dragon-Fur
Level 16
Level 16
36,405 21,391 3,386 12,209
Message 2 of 4
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HP Recommended

@Goldilox 

 

Welcome to the HP User Community.

 

The Full Feature Software / Full Driver printer software supports printing and scanning (HP Scan).

For example,

  • Support and access is supported for printing / scanning (HP Scan)
  • Other programs (for example, Word)
  • Photo and Document printing / editing software (for example, Irfanview, Adobe Reader)
  • Web browsers
  • Other applications (for example, HP Scan and Capture, NAPS2)

 

Example - HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_89025_HP_Scan_Menu_PDF_8

============================================================================

The Full Driver printer software supports access to the full range of printer preferences / shortcuts

 

Set Printing Preferences – Windows

 

NOTES

  • This section is not applicable to Mobile Printing.
  • Access to the complete Printer Preferences requires having installed the Full Driver printer software.
  • The printer should be selected as the default and current printing device.
  • Printing Preferences are available directly from the driver. 
  • Printing Envelopes?  See NOTE

 

 

Windows 11

Settings > System > Bluetooth & devices > Printers and scanners

Check the list of devices – Select / Open Printer > Select Printing Preferences

 

Windows 11 – Settings Path to “Devices and Printers”

Settings > System > Bluetooth & devices > Scroll down > Devices and printers

 

Windows 10

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

  • When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

 

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Example - Printing Preferences - Shortcut - Everyday Printing

9025_Printing_Preferences_Everyday_59025_Printing_Preferences_Everyday_5

 

Example - HP Smart - Simple PDF Print > More Settings

HP_Smart_W10_PDF_Print_10HP_Smart_W10_PDF_Print_10

 

Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_13Rabbits_and_Chickens_Test_Envelope_10_13

 

References / Resources

 

Video Help - Software Installation

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 9010 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3
Dragon-Fur
Level 16
Level 16
36,405 21,391 3,386 12,209
Message 2 of 4
Flag Post
HP Recommended

@Goldilox 

 

Welcome to the HP User Community.

 

The Full Feature Software / Full Driver printer software supports printing and scanning (HP Scan).

For example,

  • Support and access is supported for printing / scanning (HP Scan)
  • Other programs (for example, Word)
  • Photo and Document printing / editing software (for example, Irfanview, Adobe Reader)
  • Web browsers
  • Other applications (for example, HP Scan and Capture, NAPS2)

 

Example - HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_89025_HP_Scan_Menu_PDF_8

============================================================================

The Full Driver printer software supports access to the full range of printer preferences / shortcuts

 

Set Printing Preferences – Windows

 

NOTES

  • This section is not applicable to Mobile Printing.
  • Access to the complete Printer Preferences requires having installed the Full Driver printer software.
  • The printer should be selected as the default and current printing device.
  • Printing Preferences are available directly from the driver. 
  • Printing Envelopes?  See NOTE

 

 

Windows 11

Settings > System > Bluetooth & devices > Printers and scanners

Check the list of devices – Select / Open Printer > Select Printing Preferences

 

Windows 11 – Settings Path to “Devices and Printers”

Settings > System > Bluetooth & devices > Scroll down > Devices and printers

 

Windows 10

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

  • When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

 

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Example - Printing Preferences - Shortcut - Everyday Printing

9025_Printing_Preferences_Everyday_59025_Printing_Preferences_Everyday_5

 

Example - HP Smart - Simple PDF Print > More Settings

HP_Smart_W10_PDF_Print_10HP_Smart_W10_PDF_Print_10

 

Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_13Rabbits_and_Chickens_Test_Envelope_10_13

 

References / Resources

 

Video Help - Software Installation

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 9010 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

1 person found this reply helpful
Was this reply helpful? Yes No
Goldilox
Author
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Message 3 of 4
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HP Recommended

Hi

Thanks for detailed response.

But i can do all of this using the Smart App, so why install the additional software - does it do aanything extra?

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
36,405 21,391 3,386 12,209
Message 4 of 4
Flag Post
HP Recommended

@Goldilox 

 

You are welcome.

 

OK - 

 

If you believe you already have what you want and what you need, you need not install anything else.

 

Whether you install the full driver software is entirely up to you.

 

Access to alternatives is nice, but certainly not mandatory.

 

IF HP Smart ever fails or does not do what you need, you can decide to install the printer software at that time.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

 

Dragon-Fur

1 person found this reply helpful
Was this reply helpful? Yes No
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