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Recently I started getting HP Smart Printing as a Printer Option. While I do have a HP AIO PC, I don't have any HP Printers.

I don't have any HP Smart or HP Printers in my printers list, I don't have any HP Smart in my services and I don't have any HP Smart in my startup tasks.

Where would I find HP Smart so that I can permanently delete it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @NothingatAll940,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding removing HP Smart Printing!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Uninstall HP Smart App:

  • Go to your computer’s Control Panel.
  • Click on "Programs and Features."
  • Look for HP Smart or any other HP-related software in the list of installed programs.
  • Select it and click "Uninstall."

Remove Printer Drivers:

  • Sometimes drivers are installed that provide virtual printer options.
  • In the Control Panel, navigate to "Devices and Printers."
  • Check if HP Smart is listed as a printer and remove it by right-clicking and choosing "Remove device."

Disable HP Services:

  • Go to Windows Search and type "Services" to access the Services window.
  • Look for any HP-related services that might be active and disable them if necessary.

Startup Items:

  • Open the Task Manager by pressing Ctrl + Shift + Esc.
  • Go to the "Startup" tab and look for any HP-related software. Disable them if found.

Registry Clean-up:

  • Be cautious with registry modifications, as this can affect your system.
  • Open the Registry Editor by typing "regedit" in Windows Search.
  • Navigate through the entries and look for HP software-related entries under "HKEY_LOCAL_MACHINE\Software" and "HKEY_CURRENT_USER\Software."I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @NothingatAll940,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding removing HP Smart Printing!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Uninstall HP Smart App:

  • Go to your computer’s Control Panel.
  • Click on "Programs and Features."
  • Look for HP Smart or any other HP-related software in the list of installed programs.
  • Select it and click "Uninstall."

Remove Printer Drivers:

  • Sometimes drivers are installed that provide virtual printer options.
  • In the Control Panel, navigate to "Devices and Printers."
  • Check if HP Smart is listed as a printer and remove it by right-clicking and choosing "Remove device."

Disable HP Services:

  • Go to Windows Search and type "Services" to access the Services window.
  • Look for any HP-related services that might be active and disable them if necessary.

Startup Items:

  • Open the Task Manager by pressing Ctrl + Shift + Esc.
  • Go to the "Startup" tab and look for any HP-related software. Disable them if found.

Registry Clean-up:

  • Be cautious with registry modifications, as this can affect your system.
  • Open the Registry Editor by typing "regedit" in Windows Search.
  • Navigate through the entries and look for HP software-related entries under "HKEY_LOCAL_MACHINE\Software" and "HKEY_CURRENT_USER\Software."I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Thank you, I found a few Registry items. i also found a new printer called HP Smart that I deleted. Thank you for your suggestions.

HP Recommended

Hi @NothingatAll940,

 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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