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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
patsyc47
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Solved!

HP Smart for Desktop update failure on Mac

HP Recommended
HP Deskjet 2540
macOS 10.15 Catalina

I am running a Mac with a recent installation of Sur.  I received notification of updates from the App Store but the Smart Desktop would not install.  

 

I have followed instructions for a failed install and run the uninstall file as suggested, but now cannot reinstall the software at all from neither HP's own download section or the App Store.  I now have no printer connected to my computer!

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@patsyc47

 

Welcome to the HP support community.

 

Follow these steps to uninstall and reinstall the HP smart app on your Mac to fix this issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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