HP Smart will not open

[bbl1509]

HP Smart will not open Just get a rotatiing circle on the screen

[Dragon-Fur · Accepted solution]

@bbl1509 

Welcome to the HP Community Forum.

Have you tried a Reset on the HP Smart application?

Example - Windows - HP Smart app - Reset

HP_Smart_Win_Apps-and-Features_ Reset_8

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[bbl1509]

Hello, I got your email and i really didn't understand all your hp underscore stuff but it did make me curious and I right clicked on the hpsmart icon and I clicked on repair and that did not fix it.  So the I clicked on reset and that fixed it, yay!  I really appreciate your help! 

ps..I had not even looked back at my post I had put on until now, so I didn't see what you had put on here until now.  No matter, at least now it is fixed and I do owe it all to you!

[Dragon-Fur]

@bbl1509 

You are welcome.

Excellent outcome.

I will take another look at the example - it likely needs a bit of work.

Smiling.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"