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HP Recommended
HP J4680 Printer
Microsoft Windows 10 (64-bit)

HP Solution Center Menu disappeared changed to the attached which does nothing.  I Want my normal menu back.Screenshot (5).png

1 REPLY 1
HP Recommended

@Sbro 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Flash has been permanently disabled as of 12-Jan-2021.

Flash is not coming back.

The old unsupported software (Solution Center) will not be updated.

 

Loss of flash causes the "startup" menu of the Solution Center to fail when you try to open the software.

 

What to do?

 

There are options, both recommended and others that are "not supported" but do work according to those who have used them.

 

A collection of the recommended options (and examples) are included in several posts, including the one noted below.

 

Click open and Read:

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Photosmart-4480-All-in-One-Printer-s...

 

If you do not like, do not want, or wish to see more,

Search the Community for "Solution Center" - sort the results by Date - open / read those threads that are of interest to you.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.