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@ShlomiL
Thank you for the information that Solution Center is definitely no longer supported and there will be no update for it - too bad, I was very happy with this tool.

 

Thanks for the hint about NAPS2, a very nice free software with OCR. It works amazingly well. Nevertheless, you always have to take the detour via PDF to create a text file.

 

Probably I will invest and purchase the scanning software from I.R.I.S.


andrew

 

HP Recommended

You’re much welcome @andrew_kangaru,

 

I've also sent you a private message, please click here to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Still works fine.

Step by step solution:

  1.  Disconnect Internet
  2. Uninstall adobe flash and deactivate adobe automatic update
  3. Uninstall HP printer software
  4. Install HP printer software again
  5. Connect Internet

Sorry, my english isn't good!

HP Recommended

Thanks ShlomiL! You saved the day! Your recommendation to install "HP Scan Extended" works just fine on my HP C4480.

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