HP deskjet 3750 does not print; get blank pages when I print

[adjoa]

HP deskjet 3750 only prints blank pages

[DavidSMP]

Hi @adjoa,

Good Day.  Thank you for posting your query in the HP community.  I read the post regarding issues with printing from your Android phone. I will be delighted to assist you here.

Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

• Did you uninstall and reinstall HP smart app and check again?
• Does it print from any other device and check if it prints correctly?

For now, try these steps:

• First, uninstall and reinstall HP smart app and follow the steps from this link: http://hp.care/2xY0QmY on how to install and use it with FAQs. (HP Printers - Using the HP Smart App (Android, Apple iOS)
• Also update the printer’s firmware from by following instructions from this link: http://hp.care/2rHKwDD
• This should fix the issue.

Otherwise, reset the Phone after backing up your data and reinstall Hp smart app. It should resolve the issue.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!