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‎04-14-2022 09:48 AM - last edited on ‎04-14-2022 09:59 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer
Operating System: Microsoft Windows 11

I recently installed my printer software along with the smart app. The smart app was working for all of two days-now it's not. When I try to load the page the blue circle just goes around and around and the page won't load. It seemed to happed just after W11 update installed some HP updates. Now the printer still works fine but the smart app is useless. FYI The printer is connected by a USB cable. I can delete the smart app but I can't find where I download just the app again without going thru a whole big deal. Anyone have a link where I can just download the app? Thanks 

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1 person had the same question
1 REPLY 1

‎04-20-2022 03:41 AM

HP Recommended

Hi@arejfour4,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are looking for software after upgrading to Windows 11 on the HP OfficeJet Pro 8025 All-In-One Printer.

 

I have a few recommendations 

Hope this helps! Keep me posted. 

 

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