HP9010 Bad descriptor error for Mac

[TAS86]

Updated Mac software to Ventura 13.7.5.  I no longer can connect to HP9010 printer.  Error message "bad file descriptor."  Anyone have a solution?

[zoey7886]

@TAS86,

Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Try these steps:

Check Printer Compatibility: Ensure that the HP9010 printer is compatible with MacOS Ventura 13.7.5. You can verify this by visiting HP's official website for information on compatibility and updates.

Update Printer Drivers: Sometimes, operating system updates require new printer drivers. Check the HP Support website for any available driver updates for the HP9010 that are compatible with MacOS Ventura.

Reset Print System:

• Go to System Preferences > Printers & Scanners.
• Right-click (or Control-click) in the printer list, then choose Reset Printing System.
• This will remove all printers and scanner configurations, allowing you to start fresh. Re-add your HP9010 printer thereafter.

Reinstall HP Printer Software:

• Completely remove the existing HP software from your Mac.
• Download and install the latest version of HP printer software from the HP website.

Check Network Configuration:

• Make sure your printer is properly connected to your network. Sometimes, Wi-Fi connection issues can lead to communication errors.
• You may try connecting via USB to determine if the issue is network-related.

Use HP Smart App:

• HP Smart App can sometimes offer better management of your HP printers compared to the native MacOS settings.
• Download the HP Smart App from the Mac App Store and try adding your printer through this application.

Check for MacOS Updates:

• Make sure your Mac system is fully updated as there might be patches or updates that could resolve compatibility issues.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[bjm2103]

I have the same problem.  I am Ventura 13.7.5 and my printers disappeared.  Now I can not add any printers as it says bad file descriptor. I have installed the HP smart app and it shows the printer but the computer will not connect.  I need help to be able to print again.  Thank you.  

[zoey7886]

@bjm2103, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Try these steps:

Check Printer Compatibility: Ensure that the HP9010 printer is compatible with MacOS Ventura 13.7.5. You can verify this by visiting HP's official website for information on compatibility and updates.

Update Printer Drivers: Sometimes, operating system updates require new printer drivers. Check the HP Support website for any available driver updates for the HP9010 that are compatible with MacOS Ventura.

Reset Print System:

• Go to System Preferences > Printers & Scanners.
• Right-click (or Control-click) in the printer list, then choose Reset Printing System.
• This will remove all printers and scanner configurations, allowing you to start fresh. Re-add your HP9010 printer thereafter.

Reinstall HP Printer Software:

• Completely remove the existing HP software from your Mac.
• Download and install the latest version of HP printer software from the HP website.

Check Network Configuration:

• Make sure your printer is properly connected to your network. Sometimes, Wi-Fi connection issues can lead to communication errors.
• You may try connecting via USB to determine if the issue is network-related.

Use HP Smart App:

• HP Smart App can sometimes offer better management of your HP printers compared to the native MacOS settings.
• Download the HP Smart App from the Mac App Store and try adding your printer through this application.

Check for MacOS Updates:

• Make sure your Mac system is fully updated as there might be patches or updates that could resolve compatibility issues.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,