HPDM Framework will damage your computer

[Weezy6217]

HP Envy 7640. Cannot get rid of pop up.

[winkandbink]

I get the same message and my printer no longer is paired with my computer

[winkandbink]

I have the exact same situation with my IMAC and cant get to speak with HP technical support

[HELP20205]

I continue to get this message " HPDM Framework will damage your computer".  I have worked with an Apple support rep and we could not resolve this issue.  I can not print anything!  I am running Catalina 10.15.7  on my Macbook Air and have an Office Jet 4630. Any advice for a possible solution?

[JimW10]

Thanks to KommIT (message 81 in this chain)

I am running Catalina version 10.15.7 and an HP Officejet Pro 8600 Plus printer.

I downloaded HP Easy Start and then selected Uninstall HP Software from the main menu.  Once that completed, Easy Start opened and I selected "setup a new device" and then followed the prompts.  When the process completed I was able to print a test page AND scan a test page.

All is well and everything works perfectly!

[Veloso77]

Can you send the link from where you downloaded the Easy Start, please?

[Sam60Sac]

Spoiler

Spoiler

Cat27 posted the link and instructions today at 10:57. You can search for that post   

[Sam60Sac]

Spoiler

Search for Cat27 post at 10:57 today.  He has it in his instructions.  Hope this helps.  

[Sam60Sac]

Pasting the response I used that worked from Cat27.  Link included.  

Here's the steps I followed -

Go to Finder on your MAC (device), Applications, and move any HP applications to trash. I had two - Utilities and Easy Start.

Also from finder, in the search field, I typed in framework and any files relating to HP, HPDM framework, move them to trash

Delete all trash.

Restart your compute

Now update your software using HP Easy Start-

1. Download HP Easy Start

2. Follow the prompts for setting up your printer.  When you get to the software downloaded open file and follow HP instructions. I chose Essential and Easy Start, as they suggested. Follow all their instructions. You don't have to re-register your device if it's already registered.

3. Once complete I chose to restart my computer again, then test printed and scanned a few documents. I can now print and scan and do not get the pop ups anymore. Time will tell.

I believe that's al - all the best !!

[cat27]

I appreciate you reposting the information Sam60Sac.