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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HPDM Framework will damage your computer

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11-07-2020 12:27 PM
Just uninstall HP from your apps. Then go to your Apple System Prefernces, then Printers and Scanners, select "+" to add a printer. Your computer will find your printer on your wireless network. Select it and everything will be self explanatory from there.
11-07-2020 01:20 PM
Just uninstall HP from your apps. Then go to your Apple System Prefernces, then Printers and Scanners, select "+" to add a printer. Your computer will find your printer on your wireless network. Select it and everything will be self explanatory from there.
11-07-2020 10:12 PM
We have bought a new hp printer Envy 5070 and are having the same issue with this message coming up and not being able to print or scan! I am very frustrated! Does anyone have suggestions how to get around this so my computer will support my MAC computer
11-08-2020 08:43 AM
I got this message yesterday while trying to print a page from computer to printer. ???
"HP DESK JET CORE FRAMEWORK" will damage your computer.
I have now read that it is a problem that has just come up with Apple. What so I do?
I need do do some printing work this week'
11-11-2020 04:18 AM
@froids, @ECRUBLUE Welcome to the HP Support Community!
Kindly follow the steps mentioned in this document to resolve this issue - A [software component] will damage your computer message displays when printing or while installing ...
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
11-11-2020 09:51 AM
My HP Envy 7645 printer stopped printing when Apple updated my Mac's OS to Catalina. I started getting the messages that various HP utilities/drivers would damage my computer. I went to the HP support page and was heartened to see that they recognized the problem and had provided step by step instructions on how to fix it. I confidently followed the instructions, uninstalling the problem utilities and installing the new drivers and utilities. When I tried to print the computer talked to the wireless printer Ok, but the printer prints blank pages. I am frustrated with HP because they do not let you talk to a human being.
11-11-2020 10:28 AM
Hello CARLODOWN1,
If you haven't already I suggest you follow steps in message 86, and 172, repeated in message 177. These steps worked for a number of folks. Follow them exactly as shown. I wrote them down and laid them on my deck while taking the steps, since at times you won't be able to see the screen notes. I hope this works for you.