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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Having troubles connecting older printer to internet and lap...

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06-16-2020 06:59 PM
@Ltatum Use HP Print and Scan Doctor to check connectivity
Download HP Print and Scan Doctor.
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Run HPPSdr.exe from the download location on your computer.
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Once HP Print and Scan Doctor opens, click Start, and then select your printer.
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If your printer in not in the list, turn it off and on, and then click Retry.
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If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
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If a screen prompts you to turn on printer updates, click Yes.
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If a screen prompts you to make your printer the default printer, click Yes.
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Try to print.
Assign manual IP address and that should fix the issue.
- On the printer control panel, press the Wireless button . ...
- Press the button next to Settings, scroll to Print Report, and then press OK.
- Scroll to Configuration Page, and then press OK.
Setting a Static IP Address
Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do:
- Run your Web browser.
- In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
- Click the Networking tab.
- Under Connections, click Wireless.
- Under IP Address Configuration, click Manual IP.
- Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
- Click Apply.
You can refer this HP document for more assistance:- Click here
P.S: Welcome to HP Community 😉
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Riddle_Decipher
I am an HP Employee
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