Hi, I have a Deskjet 2710e and there is a little envelope and droplet on the screen

[Dmorris45]

Hi, I have a Hp Deskjet 2710e and there is an envelope and droplet on the screen .. And i have no clue what they are there for or how to get rid of them .. If anyone could help.. It would be much appreciated .... 🙂 Thanks 

 

hanks 😊

[Dragon-Fur · Accepted solution]

@Dmorris45 

Welcome to the HP User Community.

Open

HP DeskJet 2700, 4100, 4800 Printers - Blinking Lights

The tiny envelope is an Instant Ink icon.

There do not seem to be any error lights in the image.

I would guess the little envelope icon is benign (not indicating any trouble).

Yeah, but...

If you have an Instant Ink subscription,

• The envelope is perhaps indicating the status.
• If you are concerned, log into your Instant Ink Account and Contact Instant Ink Support.

If you do NOT have an Instant Ink subscription,

• The envelope might simply be indicating the printer COULD support a subscription to the service.
• Unless there is a problem with the printer, ignore the little envelope icon.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP DeskJet 2710e All-in-One Printer 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Dmorris45]

Thank you for your help.. That seems to have solved the problem.. 🙂 

[Dragon-Fur]

@Dmorris45 

Excellent.

Nice with a plan comes together.

You are welcome.

Smiling.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"