How do I reset my HP OfficeJet Pro 9019 to factory settings ?

[Login001]

Hello, I too need these reset instructions. 

I did put an admin password on the printer which I probable forgot.

Now , and I need to wipe that password away in order to get the printer config available again.

Could you please provid info how to process.

Nom du produit	HP OfficeJet Pro 9019 series
Référence du produit	22A59B

Many thanks

Serge

[Kumar0307 · Accepted solution]

@Login001, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to make changes to the printer settings. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[DONSKY]

Can you help me please? My printer is stuck on alignment page after it said my instant ink wasnt enrolled. ~It is enrolled and i need to try and get to print but it wont let me and i have no option to touch any buttons on screen as its stuck. Ive tried turning off and router off but it will not move from this screen!! Help