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‎11-03-2022 09:36 PM - last edited on ‎11-04-2022 09:19 AM by Retired

HP Recommended

Hi, just installed deskjet 2742e. Finished the installation and able to print the test print. But when I tried to print from the document page it go back to document saved file. What to do?

3 REPLIES 3

‎11-10-2022 06:47 AM

HP Recommended

Hi @LydsG,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎11-11-2022 06:51 AM

HP Recommended

Hi @LydsG,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

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‎11-16-2022 01:39 AM

HP Recommended

Hi @LydsG,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Nal_NR-Moderator
I am an HP Employee

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