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‎02-20-2023 05:30 AM

HP Recommended
Product: HP OfficeJet Pro 9019

Hi,

 

I bought an HP OfficeJet Pro 9019, but before installing it I had to move and now I can't find the setup cartridges anymore.

I have browsed through the HP Community and found several cases where this issue was fixed, with the help of an HP employee providing instructions on how to do a OOBE reset and re-initialize the printer.  

Here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/how-to-bypass-quot-use-setup-cartridges....
And here: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/no-setup-carts-for-HP-Envy-... 

 

Could anyone help me out? 

 

Thanks!

Category:
1 REPLY 1

‎02-26-2023 02:29 AM

HP Recommended

Hi @Yéri 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge issues with HP Printer.

 

You can perform the steps mentioned in this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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