How to bypass the setup cartridges in HP Office Jet Pro 8620?

[WS98]

Hi, I've tried to bypass this setup by pressing the "buck" button 4 times but it doesn't work, it doesn't pop up a set up menu. Is there a way to do the OOBE reset?

[Irfan_06]

Hi @WS98,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your printer.

I've sent you a private message with the instructions to fix the issue. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[WS98 · Accepted solution]

Hi,

Thank you for your answer but pressing the return icon four times doesn't work for the HP Office Jet Pro 8620.

Nevertheless, I replaced some of the cartridges with original HP cartridges (not the setup cartridges) and it allowed me to bypass that menu, not sure why. 

[Irfan_06]

Hi @WS98,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support