-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: How to print envelopes on the 7955e

Create an account on the HP Community to personalize your profile and ask a question
01-27-2022 10:26 PM - edited 01-31-2022 03:26 AM
I'm editing this 1/31/2022 because I noticed that I didn't include the images!
Oops, I can't insert an image directly, need to get a link. I'll be back later.
I'm unable to locate the correct place to load the envelope. Here are the places I tried:
LOADED IN THE ENVELOPE TRAY
https://drive.google.com/file/d/1w7sgdUx_1OdO42VlSNr0jlX3NIJN6S2G/view?usp=sharing
LOADED IN THE 8X11 TRAY
https://drive.google.com/file/d/1yEMFcOE2uxbGo7vDaLK63XDu5Oh9m5NZ/view?usp=sharing
SQUEEZED IN THE ENVELOPE TRAY
https://drive.google.com/file/d/1yEMFcOE2uxbGo7vDaLK63XDu5Oh9m5NZ/view?usp=sharing
I'm not certain that what I'm calling the "Envelope Tray" actually is the place to load the envelope. If it isn't, then what is it?
The LOADED IN THE ENVELOPE TRAY image has several sizes on the tray (they don't show up in my image): 5"x5", 4"x6", 5"x7". The #10 envelope, 4"x9", a very common size (in the U.S.) is missing. Perhaps setting the guides together at the 4" size will work, but it seems like the longer length might be a problem. Will it just stop printing after 6"?
None of these locations printed an envelope.
If anyone has experience with printing envelopes on any HP printer, or if anyone can refer me to a Knowledge Base article, I will appeciate it.
TIA for you help.
FredFrog.
Solved! Go to Solution.
Accepted Solutions
01-31-2022 01:05 PM
Apologies for jumping in unannounced.
There is no Envelope tray - there is a Photo Tray.
The photo tray does not support printing envelopes and only supports printing photo paper in the supported size list in the driver (printer software). This means: Photo tray does not support envelopes or "custom sizes".
Key Media Sizes Supported (imperial) | Envelopes; Legal; Letter; 4 x 6 in |
Key Media Sizes Supported (metric) | 10 x 15 cm; A4; Envelopes |
Media Sizes Custom (imperial) | Main Tray: 3.85 x 8.5 to 5 x 14 in; Photo Tray: No custom sizes |
Media Sizes Custom (metric) | Main Tray: 97.79 x 215 to 127 x 355 mm; Photo Tray: No custom sizes |
Media Types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled |
Media Weight Recommended (imperial) | 18 to 22 lb |
Media Weight Recommended (metric) | 70 to 90 g/m² |
Media Weights Supported, By Paper Path (Imperial) | 16 to 80 lb |
Media Weights Supported, By Paper Path (metric) | Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; Photo Tray: photo paper: up to 300 g/m² |
Envelopes should be loaded in the main tray as shown in the User Guide on Pages 17-18
In general, a #10 envelope is likely supported and would not be considered a "custom size" envelope.
Load your #10 envelopes in the main tray.
After the envelopes are loaded into the printer,
Alert the printer to the paper size & type.
Paper Size & Type settings can be adjusted on the printer control panel or using the Embedded Web Server (EWS).
Examples
Check / Adjust / Retain the Paper Size and Type at the Printer Display Panel
NOTE This Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, Remove / add desired paper size - type
else
Wait a few seconds
Close Printer Tray
On the Printer Control Display Panel,
Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Paper Sizes
No Size? If the size of the Paper Size is not in the Drop-down list, Select Custom
Notes:
- Not all printers support selection “Custom”
- "Copy" dislikes mismatched content / paper size and type. For example, select for Tray: Standard sized "Letter" / "A4" plain paper
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Embedded Web Server (EWS)
NOTES
- EWS is available on many network connected printers.
- Laser Printers - Options and Settings - availability and location - are likely (and frequently) different.
If EWS is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
No Size? If the size of the Paper Size is not included in the Drop-down list, Select Custom
Copy dislikes mismatched content / paper size and type. If / As available, Check / Update Copy settings in EWS > Copy > Settings > Copy Defaults
----------------------- ----------------------- ----------------------- -----------------------
EWS – Browser
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Model Dependent: Check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
----------------------- ----------------------- ----------------------- -----------------------
EWS - HP Smart for Mobile - iOS / iPadOS
Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.
Open HP Smart (for mobile)
Open Settings wheel
Open Add / Set Up a Printer
Scroll down, Click, Tray and Paper
Model Dependent: Check / Adjust settings in Advanced
Click Apply to save changes
Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
Retain_Printing_Preferences_10
How you print your envelope depends on what kind of software you are using.
Word > Mailings > Envelopes makes the task relatively easy.
Example - Word > Mailings > Envelopes - #10
Rabbits_and_Chickens_Test_Envelope_10_12
Other ways to do this...
You can create and print a Word document shaped and sized like a #10 envelope
and / or
Use Libre Office "Writer" to create your envelope document
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Inspire 7955e All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
01-28-2022 12:15 AM
Very interesting, looks like the printer is not designed to do very basic printing such as envelopes. Its manual
http://h10032.www1.hp.com/ctg/Manual/c07773132.pdf
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-31-2022 02:16 AM - edited 01-31-2022 01:11 PM
How to print envelopes on the 7955e
I'm unable to locate the correct place to load the envelope. Here are the places I tried:
This is where I would expect to load the envelope.
LOADED IN THE ENVELOPE TRAY
[content removed] <<<<<<<<<<<<<<<<<<These were removed by a moderater
LOADED IN THE 8X11 TRAY
[content removed] <<<<<<<<<<<<<<<<<<<<<<<
SQUEEZED IN THE ENVELOPE TRAY
[content removed] <<<<<<<<<<<<<<<<<<<<<<<<<<<
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<CAN ANYONE TELL ME WHY?
I'm not certain that what I'm calling the "Envelope Tray" actually is the place to load the envelope.
The LOADED IN THE ENVELOPE TRAY image has several sizes on the tray (they don't show up in my image): 5"x5", 4"x6", 5"x7". The #10 envelope, 4"x9", a very common size (in the U.S.) is missing. Perhaps setting the guides together at the 4" size will work, but it seems like the longer length might be a problem. Will it just stop printing after 6"?
None of these locations printed an envelope.
If anyone has experience with printing envelopes on any HP printer, or if anyone can refer me to a Knowledge Base article, I will appeciate it.
TIA for you help.
FredFrog.
01-31-2022 01:05 PM
Apologies for jumping in unannounced.
There is no Envelope tray - there is a Photo Tray.
The photo tray does not support printing envelopes and only supports printing photo paper in the supported size list in the driver (printer software). This means: Photo tray does not support envelopes or "custom sizes".
Key Media Sizes Supported (imperial) | Envelopes; Legal; Letter; 4 x 6 in |
Key Media Sizes Supported (metric) | 10 x 15 cm; A4; Envelopes |
Media Sizes Custom (imperial) | Main Tray: 3.85 x 8.5 to 5 x 14 in; Photo Tray: No custom sizes |
Media Sizes Custom (metric) | Main Tray: 97.79 x 215 to 127 x 355 mm; Photo Tray: No custom sizes |
Media Types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers, Plain Paper, Light/Recycled |
Media Weight Recommended (imperial) | 18 to 22 lb |
Media Weight Recommended (metric) | 70 to 90 g/m² |
Media Weights Supported, By Paper Path (Imperial) | 16 to 80 lb |
Media Weights Supported, By Paper Path (metric) | Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 300 g/m²; Photo Tray: photo paper: up to 300 g/m² |
Envelopes should be loaded in the main tray as shown in the User Guide on Pages 17-18
In general, a #10 envelope is likely supported and would not be considered a "custom size" envelope.
Load your #10 envelopes in the main tray.
After the envelopes are loaded into the printer,
Alert the printer to the paper size & type.
Paper Size & Type settings can be adjusted on the printer control panel or using the Embedded Web Server (EWS).
Examples
Check / Adjust / Retain the Paper Size and Type at the Printer Display Panel
NOTE This Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, Remove / add desired paper size - type
else
Wait a few seconds
Close Printer Tray
On the Printer Control Display Panel,
Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Paper Sizes
No Size? If the size of the Paper Size is not in the Drop-down list, Select Custom
Notes:
- Not all printers support selection “Custom”
- "Copy" dislikes mismatched content / paper size and type. For example, select for Tray: Standard sized "Letter" / "A4" plain paper
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Embedded Web Server (EWS)
NOTES
- EWS is available on many network connected printers.
- Laser Printers - Options and Settings - availability and location - are likely (and frequently) different.
If EWS is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
No Size? If the size of the Paper Size is not included in the Drop-down list, Select Custom
Copy dislikes mismatched content / paper size and type. If / As available, Check / Update Copy settings in EWS > Copy > Settings > Copy Defaults
----------------------- ----------------------- ----------------------- -----------------------
EWS – Browser
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Model Dependent: Check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
----------------------- ----------------------- ----------------------- -----------------------
EWS - HP Smart for Mobile - iOS / iPadOS
Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.
Open HP Smart (for mobile)
Open Settings wheel
Open Add / Set Up a Printer
Scroll down, Click, Tray and Paper
Model Dependent: Check / Adjust settings in Advanced
Click Apply to save changes
Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
Retain_Printing_Preferences_10
How you print your envelope depends on what kind of software you are using.
Word > Mailings > Envelopes makes the task relatively easy.
Example - Word > Mailings > Envelopes - #10
Rabbits_and_Chickens_Test_Envelope_10_12
Other ways to do this...
You can create and print a Word document shaped and sized like a #10 envelope
and / or
Use Libre Office "Writer" to create your envelope document
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Inspire 7955e All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
01-31-2022 04:15 PM
Dragon-Fur
Thanks for your instructions. They were totally on point and complete. You said "Envelopes should be loaded in the main tray as shown in the User Guide on Pages 17-18" Yup, there it is on page iv of the Table of Contents. I apologize for not figuring this out on my own. The WORD document that I use for Mailings>Envelope specification and printing isn't at all well documented. I have to give myself a refresher course whenever I need to print an envelope...unless it's only been a day or two since I needed one.
Your Community profiles says you are an Expert. Nay, not even close. You're an Oliympic medalist, Gold, Silver...😀
FredFrog.
01-31-2022 04:50 PM
You are most welcome.
I am glad the information helped.
Happy Printing.
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
02-02-2022 12:57 PM
I want to add this, which I learned when I want to print only the document. (I had already printed just the envelope.)
My document includes both the envelope and the letter. (This is done by clicking "Change document" in Mailings and envelopes.) That shows up as 2 separate pages in the WORD document.
To print just the letter, select the first page of the letter, then choose "Current page" in the print dialog. Selecting "page 2" in the dialog doesn't work. I consider this a flaw in WORD's implementation of the Mailings and envelopes, not a flaw in the printer operation/documentation.